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Cancellation and Refund Policy

Last updated: September 1, 2026

Cancellation

A workspace owner or administrator can schedule cancellation from the Arialine account page. Cancellation takes effect at the end of the current paid billing period. Team access continues until that date, and the subscription does not renew.

Refund requests

Canceling does not automatically refund the current or an earlier billing period. To request a refund, use the support page or email hi@arialine.app. Include the billing email and transaction or invoice identifier, but never send card details. We assess requests under applicable law and the terms shown at checkout.

Payment processor

Paddle is Arialine's Merchant of Record. Paddle processes payments, taxes, invoices, and approved refunds. Arialine never receives payment card numbers.